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FLE Group Class – Terms and Conditions

First Language English Group Class – September 2025

1. Course Overview

The IGCSE First Language English Group Class (0500/0990) will begin from the first week of September 2025. The group class includes:

  • One live 60-minute lessons per week
  • Weekly homework task
  • Regular exam practice and feedback
  • Access to lesson recordings and materials until completion of final IGCSE exams
  • All lessons will be recorded and held on Microsoft Teams
  • Each group class will have approximately 5-10 students

2. Payment and Refund Policy

  • The total cost per month per student is £180 GBP, payable in advance.
  • The first month’s payment is taken as a non-refundable deposit
  • After the first month, if a parent decides to cancel the group class, you will receive a 50% refund of any remaining lessons at the rate of £40 per lesson.
    • Example #1: I reserved a place for the group class in May 2025. In August 2025, I cancel my place. I will receive no refund as the first month’s payment is a non-refundable deposit.
    • Example #2: My child has been attending group class from September until January. I have pre-paid February’s lessons but on the 4th February, I cancel. I will receive a 50% refund of remaining lessons. There are 3 remaining lessons in February, so I receive a 60 GBP refund (40 x 3 = 120 / 2 = 60).
  • No refunds are available for sickness or one-off missed lessons. This is because all lessons are recorded and materials are shared, so students will still have full access to the class they missed.
  • All payments must be made in advance; students who have not completed payment will not have access to lessons or materials.

3. Feedback Policy

  • Students must submit assignments before the deadline to receive teacher feedback.
  • Only assigned tasks can be submitted; students may not substitute alternative work.
  • The teacher reserves the right to refuse marking if a student does not follow the assignment instructions or submission dates.
  • The teacher will not mark additional work not set for group classes due to time constraints.

4. Attendance and Access

  • If a student is unable to attend a live session due to illness or other reasons, no refund will be given.
  • Lesson recordings and materials will be provided for students to catch up in their own time.
  • Lesson recordings and materials will remain accessible until July 2026.

5. Technology Requirements

  • Students must have a working laptop, internet connection, microphone, and camera to participate in live lessons.

6. Intellectual Property

  • Course materials and recordings are for enrolled students only and must not be shared with others.

7. Data Privacy

  • Email addresses will be shared with Microsoft Teams to set up lessons.
  • Student data will not be sold to third parties or used for third-party advertising.

8. Code of Conduct

  • All participants are expected to maintain a respectful and supportive environment. Disruptive or disrespectful behaviour will not be tolerated and may result in removal from the class without a refund.
  • Please arrive on time for each class to avoid disruptions and to ensure you get the most out of the session.
  • We reserve the right to amend these terms and conditions at any time. Participants will be notified of any changes, and continued participation in the class signifies acceptance of the updated terms.

9. Data Protection

  • Your personal information will be handled in accordance with our Privacy Policy. We will not share your details with third parties without your consent.

10. Class Recordings

  • By enrolling in our group classes, you grant us permission to record the sessions. These recordings will be shared on a closed platform accessible only to your classmates.
  • The recorded videos are intended to help you and your classmates review and catch up on any missed content. Your privacy is important to us, and these recordings will not be shared outside of the class group without your explicit consent.

11. Teacher holidays

  • There will be no group class during the Christmas period – approximately 15th December – 4th January
  • During these months, the tuition fee will be reduced to 80 GBP for December; 140 GBP for January
  • Group class will conclude in May 2026, prior to the IGCSE exams

By enrolling in the First Language English Group Class, you agree to these terms and conditions. If you have any questions, please contact me before making your payment: sarah@taughtly.co.uk